CCTV Privacy Notice

 

Space Therapies

 

Created: July 2026

 

CCTV Operated on These Premises

 

This notice is provided in accordance with the GDPR, the UK Data Protection Act 2018, and the Data Protection Commission’s guidance on CCTV.

 

Data Controller: Space Therapies

 

Address: 1437 Pershore Road, Stirchley, Birmingham. B30 2XY.

 

Email: info@spacetherapies.co.uk | Phone: 07490 468 332

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1. Who Operates the CCTV?

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Space Therapies operates a closed-circuit television (CCTV) system on its premises. We are the Data Controller for all CCTV footage recorded on these premises.

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2. Why Do We Use CCTV?

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CCTV is used for the following legitimate purposes:

• The safety and security of clients, practitioners, and visitors

• Prevention and detection of theft, vandalism, or criminal activity

• Protection of clinic premises, equipment, and assets

• Supporting investigations into incidents or complaints that occur on the premises

We have assessed that the use of CCTV is proportionate to these security needs and is the least intrusive means of achieving them. CCTV cameras are not used for monitoring practitioner performance or attendance.

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3. Legal Basis for Processing

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We process CCTV footage under the following lawful bases under GDPR Article 6:

• Article 6(f) — Legitimate Interests: to protect the security of our premises, clients, and staff.

A Legitimate Interests Assessment (LIA) is being conducted and will be available on request.

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4. Where Are Cameras Located?

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Cameras are positioned in the following areas:

• Main room upon entry to Space Therapies from external corridor

CCTV cameras are NOT installed in treatment rooms, consultation rooms, toilets, or any other areas where a reasonable expectation of privacy exists.

All camera positions are clearly indicated by signage at the entrance to monitored areas.

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5. How Long Is Footage Retained?

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CCTV footage is retained for a maximum of 30 days from the date of recording, unless:

• The footage is required in connection with an ongoing security incident, complaint, or legal matter, in which case it may be retained until the matter is resolved

• We are required by law or by West Midlands Police to retain footage for longer

After the applicable retention period, footage is automatically overwritten or securely deleted.

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6. Who Has Access to CCTV Footage?

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Access to CCTV footage is strictly controlled and limited to:

• Holli Allen - Director and Owner of Space Therapies

• West Midlands Police, where footage has been lawfully requested as part of a criminal investigation

• Our legal advisors, where footage is required for legal proceedings

• Our insurance providers, where footage is relevant to a claim

We do not share CCTV footage with any third party for commercial purposes. Footage is NEVER shared on social media or other public platforms.

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7. Your Rights

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You have the following rights in relation to CCTV footage in which you appear:

• Right of Access (Subject Access Request) — You may request a copy of footage in which you appear. We will respond within one calendar month. We may need to blur or redact third parties before providing footage to protect their privacy.

• Right to Erasure — You may request deletion of footage in which you appear, subject to the legitimate interests and legal obligations noted above.

• Right to Object — You may object to CCTV processing on grounds relating to your particular situation.

• Right to Complain — You may lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of the above rights, please contact us in writing at holli@spacetherapies.co.uk. Please include your name, contact details, and the date and approximate time of your visit to assist us in locating the relevant footage.

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8. Data Security

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CCTV footage is stored on a secure, password-protected digital recording system. Access is restricted to authorised personnel only. Physical access to recording equipment is secured.

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9. Further Information

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If you have questions about how we use CCTV or wish to exercise your rights, please contact us:

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Holli Allen

Space Therapies

1437 Pershore Road, Stirchley, Birmingham. B30 2XY.

Phone: 07490 468 332

Email: info@spacetherapies.co.uk

 

ICO: 0303 123 1113